Our Contact Details
Name: Biopanel Systems Ltd
Address: Warren Bruce Court, Warren Bruce Road, Trafford Park, M17 1LB
E-mail: [email protected]
This document sets forth the Privacy Policy of Biopanel Workforce Management in collecting, storing and processing Personal Data received from Biopanel customers (“Customers”), Customer employees, website visitors, Application Users, Biopanel employees and Biopanel job applicants. For purposes of this Privacy Policy, “Personal Data” shall mean any information provided to Biopanel that relates to an identified or identifiable individual.
Unless otherwise stated in this Privacy Policy, this policy shall be deemed to apply to Biopanel Workforce Management and our affiliates, and all references to "we", "us" and/or "our" shall refer to Biopanel Workforce Management and those affiliates.
1) PERSONAL DATA COLLECTED
From Biopanel Customers and Customer Employees:
We may collect, process and/or store your Personal Data from a number of sources, primarily to provide products and services under our contracts with our Customers and to improve those products and services.
Sometimes we collect data, such as name, company name, IP address and email or physical address, directly from you when you provide contact and other information to us through a Biopanel website (a "Site") and Biopanel Application (“App”) or when you ask us a question, make a comment, request support, or use certain services. By voluntarily providing us with Personal Data, you consent to our use of that information in accordance with this Privacy Policy. If you provide Personal Data to us electronically, you acknowledge and agree that such Personal Data may be transferred from their current location to offices and servers of ours and our subcontractors located in the United Kingdom and other countries in order to provide our services to you, consistent with applicable law.
We also may obtain Personal Data by recording how you use our products, for example through error reports or other usage data. When you visit a Site or App, certain Personal Data may be collected by recording how you interact with that Site or App via cookies or web beacons (see the “Information Collected via Cookies” and “Managing Cookies” sections for further details).
Biopanel, in delivering its workforce management products and services, also processes data supplied by its Customers about their employees in order to provide Customers with the full benefit of those products and services (see Section 2 below for further details). Such data, like name, employee number, and time and attendance and schedule information, are collected under instructions set forth in the contract between Biopanel and its Customers. For Customers who use Biopanel terminals with a biometric or finger scanning device for employee timekeeping, please see Section 10 (Biometric Data Privacy) of this Policy.
From Biopanel Job Applicants and Biopanel Employees:
We collect Personal Data from Biopanel job applicants to conduct our applicant review and hiring activities. We collect Personal Data from our employees for the purposes of fulfilling our human resources obligations to our employees, such as conducting employee performance evaluations, administering payroll and benefits (and related record keeping), filing government reports, performing company network management and authentication, security, emergency notification management, and enhancing employee health and safety.
From Visitors to our websites and application:
Non-identifiable Information: When you utilize a Site and App, we may receive certain personally non-identifiable information about your use of the Site and App. We may store such information ourselves or it may be included in databases owned and maintained by us, our subcontractors, agents or our business partners. We may use such information and pool it with other information to track, for instance, the total number of visitors to a Site and App and the domain names of our visitors' Internet service providers.
Information Collected via Cookies and Similar Technologies: Like most websites, we also collect and/or log specific Site and App visitor information, which may include both non-identifiable information and Personal Data, including what kind of browser visitors are on, what operating system they are using, their IP address, cookie information, time stamp and clickstream information. This data is collected through the use of log files, "cookies," "web beacon" or other similar technologies. "Cookies" are small files of data that may be sent to your web browser and stored on your computer. With "web beacons," when a visitor accesses certain pages on a Site or App, an anonymous notice of that visit is generated which may be processed by us. Web beacons work in conjunction with cookies to let us know what portions of our Sites are of interest to you and to help us provide you with tailored information from our Sites. We may collect and store this information and combine it with other Personal Data you have provided.
Managing Cookies and Similar Technologies:
Most web browsers can be configured not to accept cookies, notify you if a cookie is sent to you, or otherwise manage cookies, web beacons and similar technologies. If you turn off cookies, web beacons and similar technologies will still detect anonymous visits, but the notices they generate cannot be associated with other anonymous information or personally-identifiable information and are disregarded. Similarly, if you would like to prevent third parties from setting and accessing cookies and similar technologies on your computer for advertising and other purposes, you can configure your browser to manage or block cookies and those technologies. Additionally, cookie preferences, including the ability to opt out of first and third-party cookies, may also be set and managed using our cookie consent manager tool, where applicable.
2) How Biopanel Uses Personal Data
We use the Personal Data you provide to us in a manner that is consistent with this Privacy Policy.
If you visit our Sites & App: We may use your Personal Data in the manner described in Section 1 above. You can use many features of our Sites without providing any Personal Data, however, you may not be able to use certain services.
If you provide Personal Data to us directly in another manner: We may use your Personal Data in connection with the reason for which it was provided, such as to deliver the product or service you requested, answer the question you posed, or diagnose a technical support issue. We also may use it to send you product or service notices that may be of importance to you, prevent, detect or investigate illegal or fraudulent activity, or use it as otherwise disclosed to you when you provide the information. We may use Personal Data information to contact you in the future to tell you about services we believe will be of interest to you. When we contact you in these ways, we will do so based on your prior consent to receive such communications, or upon our “legitimate interest” to communicate with you, for instance if we have information to share based upon your prior relationship with Biopanel. In every case, we offer you the opportunity to "opt-out" from receiving further such communications.
If you are an employee of a Biopanel Customer: When Biopanel receives Customer employee data in accordance with a Customer's instructions set forth in our Customer contract, we only use that employee data to provide products and services consistent with those Customer instructions. The collection, retention and destruction of all Customer employee data is, at all times, controlled by the Customer (as the employer), and any questions or requests with regard to a Customer employee’s Personal Data should be directed to that employer. For employees of Customers who use Biopanel terminals with a biometric or finger scanning device for employee timekeeping, please see Section 10 (Biometric Data Privacy) of this Policy.
If you are a Biopanel job applicant or Biopanel employee: We collect Personal Data from Biopanel job applicants to conduct our applicant review and hiring activities. We collect Personal Data from our employees for the purposes of fulfilling our human resources responsibilities as described in Section 1 above. Biopanel employee Personal Data may be accessed by our human resources, IT and support personnel, and their subcontractors, in the United Kingdom and other countries as reasonably required to fulfill these obligations, consistent with applicable law. Biopanel takes reasonable steps to ensure that all job applicant and employee data collected is accurate, complete and current for its intended use.
3) Our Disclosure of Your Personal Data
Biopanel does not sell or rent your Personal Data to third parties for promotional purposes.
Biopanel will not use, share or distribute your Personal Data except as follows: i) as necessary to maintain the security of our products, ii) as required by applicable law, iii) for Customer employees, as described in a contract between Biopanel and our Customer, iv) or as otherwise set forth in the subsequent paragraphs of this Section directly below.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business, assets or a Site, Personal Data may be part of the transferred assets.
Service providers, subcontractors, agents: We sometimes hire other companies to perform certain business-related functions. Examples include hosting and/or maintaining databases, mailing information on our behalf and processing payments. When we employ another party to perform a service or function, we may need to provide them with access to certain Personal Data. In that event, we only provide them with the information that they need to perform their specific service or function. Biopanel is accountable for any Personal Data that it receives from you and subsequently transfers to these third parties, in accordance with applicable privacy law. We remain responsible if a third-party that we engage to process Personal Data on our behalf does so in a manner inconsistent with applicable law, unless we can prove that we are not responsible for the activities or circumstances giving rise to the claim.
Partners and related third parties: We may share information with third party partners who resell our products and services and/or provide value added services. We may offer with third parties (solely or jointly) webinars, white papers, or other services related to our offerings or services. We may share your contact information and your expressed interest in these offerings or services with third parties, if you have provided prior consent to this use of your data, or if we believe we have a legitimate interest in doing so, based on our prior business relationship with you.
Legal Requirements: We also may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of a Site or the public, or (iv) protect against legal liability.
Finger Scan Data: For employees of Customers who use Biopanel terminals with a biometric or finger scanning device for employee timekeeping, please see Section 10 (Biometric Data Privacy) of this Policy.
4) Access and Control of Personal Data
Visitors to Our Sites and Application: You can use many Biopanel Site and App features without providing any Personal Data, but you may not be able to use certain services. (You can learn how cookies and similar technologies collect data on our Sites in Section 1 above.) You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Biopanel. When you otherwise contact Biopanel directly, you can control what Personal Data you provide to Biopanel.
Employees of Biopanel Customers: Employees of Biopanel’s Customers should contact the appropriate person within their employer's organization to understand, access, change and/or control what employee information is provided by the employer to Biopanel so that Biopanel may deliver its products and services to the employer under their contract. For employees of Customers who use Biopanel terminals with a biometric or finger scanning device for employee timekeeping, please see Section 10 (Biometric Data Privacy) of this Policy.
Biopanel Job Applicants: Job applicants to Biopanel should reach out to their Biopanel recruiter or human resources contact, as applicable, to understand, access, change and/or control Personal Data that has been provided to Biopanel in the job application context.
Biopanel Employees: Biopanel employees should reach out to their Biopanel human resources contact to understand, access, change and/or control Personal Data that has been provided to Biopanel in the employment context.
5) Privacy Policy Exclusions
Publicly Available Information: Please also note that any Personal Data or other information you provide to be displayed in your publicly available online profile, or post in Site forums, will be displayed for others to see and thus will not be subject to the terms of this Privacy Policy. We cannot and will not be responsible for what third parties do with any Personal Data or other information that you choose to make publicly available. As such, we advise that you exercise great care in determining what Personal Data or other information you choose to make publicly available.
6) Children: We do not knowingly collect Personal Data from children under the age of 16. If you are under thirteen, please do not submit any Personal Data to Biopanel. If you have reason to believe that a child under the age of 13 has provided Personal Data to Biopanel, please contact us, and we will endeavor to delete that information from our databases.
7) Links to Other Websites: Our Sites may frame or contain references or links to other websites not owned, operated or controlled by Biopanel, and their privacy policies may differ from ours (the "External Sites"). Biopanel is not responsible for the privacy policies and procedures of External Sites and the privacy policies and procedures we describe here do not apply to External Sites. We recommend that you read and understand the privacy policies of External Sites.
8) Security: We utilize commercially reasonable physical, technical, and administrative controls and procedures to safeguard the Personal Data provided to Biopanel and protect it from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from Biopanel may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to us or our service providers electronically. Users of our Sites, App and online services are responsible for maintaining the security of their passwords, user name or ID or other form of authentication needed to access to secure areas or services. We may suspend your access to a Site or App or one of our services, without notice and pending our investigation, if a security breach is suspected. For employees of Customers who use Biopanel terminals with a biometric or finger scanning device for employee timekeeping, please see Section 10 (Biometric Data Privacy) of this Policy.
9) Retention of information: We will retain your Personal Data for as long as any web registration you have with us is active, as needed to provide you (or your employer, as applicable) services or information requested, or for the period needed as described in this Policy or advised to you at the time of collection.
10) Biometric Data Privacy: Biopanel does not collect or control Customer employee data. For Customers who use Biopanel terminals with a biometric or finger scanning device, the collection of Customer employee finger scan data is undertaken and controlled by the Customer. This data is used by the Customer for employee verification in connection with its employee timekeeping purposes. Such data consists solely of templates created from mathematical algorithms, not fingerprints.
Biopanel does not perform or control the collection of such data. Rather, Biopanel Customers collect such employee data through its use of the finger scanning devices and related software, and either store the data at the Customer controlled site or on secure space (in accordance with applicable law) made available by Biopanel in a cloud environment for that purpose.
Customer employee finger scan data, or templates as described above, may be among the Customer employee data collected or stored by Biopanel Customers. Biopanel has put reasonable measures in place to minimise its access to Customer employee finger scan data from its Customers. On the rare occasions when Biopanel accesses Customer employee finger scan data (e.g. for technical support), it is done pursuant to a Customer’s instruction, and subject to strict handling procedures, and Biopanel permanently destroys such data promptly after the specific purpose for accessing the data has been satisfied. Customers are responsible for destroying Customer employee finger scan data that they collect, control, possess or store. Any questions with regard to Customer biometric or finger scan employee data, including any applicable retention schedule or destruction process, should be directed to the appropriate employer.
11) Opt-Outs: If at any time after providing contact or other Personal Data to us your Personal Data changes, or if you change your mind about receiving information, (e.g., types of marketing materials, newsletters and the like) from us, or wish to change any other use of your Personal Data described above which we control, send us your request with your updated information and/or your new choices. Send your request to [email protected] or by postal mail sent to Privacy Officer, Biopanel Workforce Management, Warren Bruce Court, Warren Bruce Road, Trafford Park, M17 1LB. We will respond to your request to access, change or delete your Personal Data within 30 days. Of course, we will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
12) Contacting Us With Questions: You may contact us in the event you have questions about this Privacy Policy or any of our information practices, or if you have a question concerning the handling of your Personal Data, at: [email protected], or by postal mail sent to:
Privacy Officer, Biopanel Systems, Warren Bruce Court, Warren Bruce Road, Trafford Park, M17 1LB
13) Google Data The Biopanel Web Forms functionality can connect to a Google Drive to download documents and files stored by integration with the JotForm Form Builder service. Biopanel will only download Files specified in a JotForm submission. Biopanel does not add files to Google Drives and does not share the information outside of the Biopanel system. The owner and data controller is the Jotforms client and the data is transferred via the API through to the same data controller who are ultimately responsible. Biopanel are solely a data processor in the relationship, and specific terms have been agreed between both parties. The data controller access their own data through password protected accounts under all systems, jotforms, Googledrive and Biopanel.
14) Complaints: You have the right to make a complaint with the Information Commissioners Office at the following address:
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113